NOTICE: Mount Saint Mary College is currently using a new authentication method for eClass. For more information, please see below.

Video Walkthrough

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FAQ's

Q: How do I login?

A: Please use your @my.msmc.edu email address only to sign-in below.

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Q: What email does the verification go to?

A: The verification email will go to your @my.msmc.edu address. This may end up in your "Trash" folder, as opposed to your Inbox or Spam folders.

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Q: Will all of my courses still be in eClass?

A: Yes. Everything is exactly as you left it.

I'm a brand new student this semester and I can't see my classes.

Q: How do I get my classes?

A: Please use your @my.msmc.edu email address only to email digitallearning@msmc.edu for assistance.

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Login Issues

Q: What do I do if I cannot login?

A: Please email it.support@msmc.edu and they will be able to assist you.

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Q: What if I do not see a verification email?

A: Please check your "Trash" folder, as we have heard reports of the verification email going directly there. If you need further assistance, please email it.support@msmc.edu and they will be able to assist you.

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Q: What can I do if I forgot my password?/What do I do if I need to reset my password?

A: Please email it.support@msmc.edu and they will be able to assist you in resetting your password.

FIX: I keep getting logged out of eClass.

Q: What can I do if I keep getting logged out of eClass?

A: Add your MSMC Gmail to your Google Chrome account to prevent rapid logouts.

Please view this video for a walkthrough of the instructions:

For further assistance, please contact IT Support at it.support@msmc.edu

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Q: What if this still happens?

A: Please view this resource for more details on clearing your browsers cache and cookies:

Video Playlist of helpful signing in videos.

https://youtube.com/playlist?list=PLfc75R80jbc3RCWpmbSfdtX1Fg4LynD76

Mount Saint Mary College

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